Description of Service
Ithuseng Credit Solutions is a registered Alternative Dispute Resolution Agent with the National Credit Regulator (registration number NCRADRA1 or ADR01) and also has two resident registered Debt Counsellors. These registrations empower ICS to provide a full range of solutions. Ithuseng Credit Solutions also has a partnership with a Certified Financial Planner to ensure that employees receive the correct advice with regard to managing and investing their finances.
Delivery policy
Subject to receipt of payment, requests will be processed within 7 days and delivery confirmed by way of an order number. An agent will contact you to confirm your booking.
Export restriction (Optional)
The offering on this website is available to South African clients only.
Return and Refunds policy
The provision of services by Ithuseng Credit Solutions is a non-refundable service. However if there is a need for a refund, Ithuseng Credit Solutions will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
Customer Privacy policy
Ithuseng Credit Solutions shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be accessed on: https://www.justice.gov.za/legislation/acts/2000-002.pdf
Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Ithuseng Credit Solutions bank account, the details of which will be provided on request.
Card acquiring and security
Card transactions will be acquired for Ithuseng Credit Solutions via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Ithuseng Credit Solutions separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Responsibility
Ithuseng Credit Solutions takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Ithuseng Credit Solutions chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Block B, Entrance 2 Unit 27
Wild Fig Business Park
1494 Cranberry Street
Honeydew
Roodepoort 2040
Variation
Ithuseng Credit Solutions may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by a private company / close corporation) based in South Africa trading as Ithuseng Credit Solutions and with registration number Co Registration number: 2010/012339/07 | Debt Counselling Registration number: NCRDC2476
(Director(s)/Member(s)/Owner(s)).
Chief Executive Officer – Magauta Mphahlele
Chief of Operations – Meladi Mampane
Ithuseng Credit Solutions contact details
Company Physical Address:
Block B, Entrance 2 Unit 27
Wild Fig Business Park
1494 Cranberry Street
Honeydew
Roodepoort 2040
Email: info@ithusengsolutions.co.za
Telephone: 011 326 3459