Board of Directors

Chief Executive Officer – Magauta Mphahlele

Magauta Mphahlele is the founder and CEO of Ithuseng Credit Solutions (ICS) which is a 100% female owned private company that provides debt management solutions to individuals and corporates. ICS specializes in credit health assessments & coaching, payment arrangements, debt counseling as well as mediating out of court settlements where there is a threat of legal action, car repossession or property auctions.

Her extensive experience in credit and general consumer protection spans more than 15 years. The Consumer Protection Act and National Credit Act were conceptualized, consulted on and passed into law under her leadership as the Consumer Law Reform Project Manager at the Department of Trade and Industry.

Magauta holds an Honors Degree in Applied Linguistics and a Postgraduate Diploma in English Educationfrom Wits University. She is also a registered Debt Counsellor (NCRDC2476) and an Accredited Court Annexed Mediator by the Minister of Justice.She is a respected speaker and commentator on all issues related to credit, consumer protection and rental housing.

Her passion is to ensure a healthy and fair credit and consumer protection market in South Africa through influencing policy and legislation as well as empowering consumers with information about their rights, obligations and options when they are experiencing financial difficulties.

In 2015 she was recognized by the Banking Association for her contribution to their STARSAVER PROGRAM which is a program that aims to improve the financial literacy of Primary Schools Learners. Since inception STARSAVER has reached more than 6 million learners across all South African Provinces.

She currently holds the following Non-Executive positions:

  • Non-Executive Chairperson of the Consumer Goods & Services Ombudsman;
  • Non-Executive Director of the South African Fraud Prevention Service;
  • Member of the Financial Services Board Legislative Committee.


Previous Non-Executive Positions include:

  • Board Member of the Credit Ombudsman;
  • Mediator at the Gauteng Rental Housing Tribunal; and
  • Adjudicator at the Gauteng Consumer Court;
  • Adjudicator at the National Consumer Tribunal;
  • Member of the Unfair Practices Committee of the Department of Trade and Industry; and
  • Board Member of the National Home Builders Registration Council, and Estate Agency Affairs Boards.


Chief of Operations – Meladi Mampane

Qualifications: BCOM (Honours) Strategic Management (University of South Africa);
Management Development Program (University of Stellenbosch)

Meladi has over 14 years working experience prior to becoming an entrepreneur.  She manages the company operations, i.e. finance, procurement, HR. Her experience includes management consulting, executing strategic empowerment deals, financial management, marketing and corporate governance. She is currently studying towards an LLB to further enhance her service offering to clients.